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Contact number for utility Warehouse: customer service and complaints

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Last update: May 29, 2023
Fernando Carrillo
238 people have read this post in the last 12 months

In the options to contact Utility Warehouse, we will only focus on contact options for broadband or mobile customers. In this article, we will avoid talking about emergency numbers for energy customers.

Utility Warehouse Customer Service Contact Number

Customer Service Contact Number
Utility Warehouse Customer Service Number (From overseas) +44 20 8955 5557
Utility Warehouse Technical Support Customer Help Number (overseas) +44 2089 555 555
To talk to Energy Expert on Utility Warehouse 0203 992 7717
Customer Support Team for Customer Service Department 0208 955 5656
From Utility Warehouse Mobile 150
Utility Warehouse Mobile For hearing or speech services Prefix any of our numbers with 18001
To switch to Utility Warehouse 0333 777 3212
Other Toll-free and Customer Numbers 0800 131 3000
For Bill payments – the UK-based customer Services Team 0333 777 3215
Utility Warehouse Customer Service and Complaints 0333 777 0777
Textphone Service Number 0333 003 5643
The number for None-Members to make Enquiries 0333 777 3212
Broadband Technical Support 0333 777 0555
Energy Efficiency Line 0333 003 5647
Utility warehouse for Business Member Services 0344 815 0506
Fax Number for Utility Warehouse Business Member Services 0344 815 0810
Business Support Team, Utility Warehouse Customer Service Number 0344 815 0040
Utility Warehouse Customer Support Contact Number 0844 815 7777
Utility Warehouse Customer Support Contact Number 0208 955 5656

Note that all 0800 and 0808 are prefixes to call from the Utility Warehouse from your cell phones.

Utility Warehouse Contact Numbers are in the table below

Customer Service Contact Number
Utility Warehouse Customer Service Number (From overseas) +44 20 8955 5557
Broadband Technical Support (Calls from Overseas) +44 2089 555 555
Utility warehouse for Business Member Services 0344 815 0506
Fax Number for Utility Warehouse Business Member Services 0344 815 0810
Business Support Team, Utility Warehouse Customer Service Number 0344 815 0040
Utility Warehouse Customer Number 0844 815 7777
Meter Readings 020 8955 5656
Switching to Utility Warehouse +44 333 777 0777

Utility Warehouse phone number for broadband customers

The table below shows the list of Utility Warehouse broadband phone numbers for customers

Broadband Customers Service Contact Number
Broadband Technical Support 0333 777 0555
Broadband Technical Support (Calls from Overseas) +44 2089 555 555

The phone number for Utility Warehouse complaints

The table below shows the list of Utility Warehouse complaint numbers

Utility Service Contact Number
Utility Warehouse Customer Service 009 44 20 8955 5557
Customer Services Team 0333 777 0777

Other ways to contact Utility Warehouse

These are some other ways customers can contact Utility Warehouse apart from phone contacts

  • Email Utility Warehouse by filling out a form on their contact page, taking cognizance of normal opening hours:

Client Services

Monday through Friday:

8 am to 7 pm,

Saturday:

9 am until 4 pm

Holidays: 10 am to 4 pm.

Technical Assistance

Monday through Friday:

8 am to 7 pm,

Saturday:

9 am until 4 pm

Holidays: 10 am to 4 pm.

Affiliate Services

Monday through Friday:

9 am to 5 pm.

Saturdays:

10 am to 1 pm.

Closed on federal holidays

  • Hearing or Speech Impaired persons should send their emails to hearingsupport@uw.co.uk

To utilize Relay UK, prefix any of our numbers with 18001.

Or reach us through SignVideo

  • Write to the Utility Warehouse Customer Services at Network HQ 508 Edgware Road, The Hyde London, NW9 5AB
  • If you are a customer seeking to know your right in changing energy market, you can contact Utility Warehouse through the Citizens Advice Energy page to get independent advice.
  • Go to Citizens Advice Broadband and Internet page for Broadband and mobile phone advice.
  • For advice on insurance matters, go to the Citizens Advice Insurance page.
  • You can use the Utility Warehouse Website.
  • Utility Warehouse social media – Facebook/Messenger
  • To switch to a new provider, contact the Utility Warehouse by text. Text ‘PAC’ for free to 65075
  • To request a new number, Text ‘STAC’ to 75075
  • To find our “Your Early Termination Fee” (ETF), which is the cost of leaving your existing network while your contract is still in effect, which will be deducted from your monthly pay, Text “INFO” to 85075. Also note that if you switch, the data of any other services will be impacted.
  • Visit Alternate Dispute Resolution is recommended. ADR, often known as alternative dispute resolution, is a legal procedure that enables you to resolve consumer disputes, like the one you had with Utility Warehouse, through mediation or arbitration in the UK.
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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

Personas que han participado en este post:

Fernando CarrilloRoams
Actualizado por Fernando Carrillo

Fernando estudió Administración, Publicidad y Relaciones Públicas. Con más de dos años de experiencia en Roams, Fernando es experto en el asesoramiento sobre telefonía, tarifas de móvil e internet. Además, también es especialista en canales de televisión y las distintas ofertas que tienen los operadores con tv.

Nadia Pérez
Edited and revised por Nadia Pérez