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Ubigi: options, plans and reviews | April 2024

Ubigi: options, plans and reviews | April 2024

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Last update: April 1, 2024
Roams UK
Author: Roams UK
32 people have read this post in the last 12 months

Ubigi Offers

Ubigi is a company that offers instant internet connectivity to stay connected all over the world. It offers connection to smartphones, tablets, laptops and even cars. The company is available in more than 190 destinations.

One of the advantages is that it has collaborated with brands such as apple and micrsoft to offer device compatibility with eSIM cards. Ubigi is focused on providing the best connection for users when travelling abroad and also, thanks to Ubigi eSIM, it offers immediate connection at the time of purchasing the tariff, so that users are never left without internet.

If you're wondering how to pronounce the name of this quirky brand, it's "You-bee-gee", which means, see gigabytes everywhere. This relates to its ambition to connect everyone to the internet, wherever they are in the world.

Ubigi offers a more secure connection than public wifi, and can be up to 90% cheaper than roaming charges offered by carriers. Also, thanks to eSIMs, you save on plastic and shipping costs, which is good for the environment. It's all good news.

Another advantage available when signing up for Ubigi is that it already has 5G speed on various data tariffs around the world. This allows you to surf at maximum speed while travelling around the desired countries. However, you will only be able to enjoy this fast speed if the mobile phone you are using is compatible with this connection.


Feedback on Ubigi

Ubigi rating by roams:

6.8 Average score
7 Coverage
6 Attention to the client
6 Quality of services
8 Variety of rates

It has almost become a prerequisite to look at and consult the reviews of a company before hiring it. For this reason, Ubigi has generally positive reviews. Customers who have taken out this tariff to be able to use the Internet while travelling abroad are happy with the experience.

One of the aspects that users highlight the most is the speed and simplicity of contracting and installing the service. In a short time you can enjoy data on your mobile so you can stay connected at all times. In addition, Ubigi now offers 5G connection in 31 destinations, as long as the mobile phone you are using allows it.

Negative comments that have arisen in the reviews of the purchase include technical problems and the price of the tariffs. They believe that the support service could be improved and that the rates are high. It should be noted that, quite often, they offer deals on some of their tariffs.

We know that the opinions of users are often important when choosing a fare, but we recommend that you do not only rely on them, as these can be conditioned by experience and this is usually unique to each person. Do your own analysis and get to know the different fares you can use to decide which one is the most suitable for the trip you intend to make.

In relation to the rates of the tariffs and after consulting several companies that offer this service we can say that the price of Ubigi are quite proportionate. Moreover, if you compare it with the prices offered by the companies in basic roaming tariffs, these prices are much cheaper.

One of the advantages of Ubigi is the wide range of products it has to offer. Not only can you choose from over 190 different destinations, but within each destination there are different plans and prices to suit almost any type of trip. Study and get to know all the offers available so you can select the best one for your plans and never run out of internet.

One of the disadvantages of Ubigi is that it only sells eSIM cards, so if your mobile is not compatible with the technology you will not be able to use these rates. However, Transatel, which is the brand that owns Ubigi, does sell SIM cards, so you can check what tariffs it offers.

Another missing aspect is that Ubigi does not offer unlimited data tariffs, so you have to pay special attention to which rate you want to sign up for and calculate your consumption well so that you don't run out of data at any time during your trip.


Ubigi rates

Ubigi offers tariffs in more than 190 destinations and 5G speed in 31 destinations so far. These cards are prepaid, meaning you pay before you use them, so you don't have to pay extra. They offer secure payment and, in an instant, you can enjoy the data plan you have signed up for.

You can find several types of tariffs depending on the amount of data: 1GB, 3GB or 10GB are the most popular. You can also choose the tariff depending on the time of validity: 1 day, 30 days or unlimited. The unlimited plan is a type of tariff that is updated every month, so the payment is monthly.

Prices vary depending on the number of days you want to have internet access and the amount of data you need to use. To give you an idea, prices range from £1.5 a day to £180 a year.

Choose the right amount of data and the number of days you need to have internet so that you don't run out of data at an important moment. Here are some of the most commonly used tariffs so that you can get an idea of the prices:

eSIM Ubigi: rates
Product Cost Features
Ubigi eSIM Japan £13/30 days 10GB
Ubigi eSIM Caribbean £13/30 days 3GB
Ubigi eSIM Middle East £52/30 days 10GB
Ubigi eSIM New Zealand £44/30 days 10GB
Ubigi eSIM Eastern Europe £7/30 days 3GB

Before purchasing the card you should know that Ubigi offers various types of cards, some are one-off, i.e. they cannot be renewed and others can be renewed on a monthly basis, within the tariff itself they indicate the monthly price you must pay.


Ubigi Customer Support

If you have any doubts or problems when signing up for the card or while you are using it, you can contact Ubigi in several ways, here are the most commonly used ones:

  • On the Ubigi website you will find a chat at the bottom right of the screen. This contact form allows you to contact and resolve any doubts that may arise at any time. Resolve any doubts or questions you may have with the data card.
  • Also on the website, but this time at the bottom, you can find "contact support". This contact form allows you to send an email with questions or suggestions to the company. All you have to do is fill in your contact details and write the message you want to send. Once you have sent the form, just wait for Ubigi to reply.

Ubigi also has social media accounts that allow you to stay in touch with the company's users. Another way to solve doubts is to consult the FAQ available on the website. You can find this tab at the top of the website under "help center", maybe one of the answers will solve your doubts immediately.


Discover Ubigi app

Ubigi has an easy-to-use app with which you can manage your eSIM card, check the data used and make all the necessary arrangements so that you can have immediate internet access on your smartphone.

Thanks to the Ubigi app and eSIM card you can make the most of your stay in a foreign country and enjoy worry-free internet connection. Thanks to Ubigi eSIM cards you can enjoy national or regional coverage so you won't miss a thing.

Discover all that eSIM has to offer

What is Ubigi?

Ubigi is a brand owned by Transatel, a telecommunications corporation based in France. With 20 years of experience in the innovation of mobile services, it has experts in IT and telecommunications. Ubigi operates in more than 190 countries offering internet connectivity.

Ubigi is a pioneer in the use of eSIM cards. This type of virtual card allows you to connect to the internet immediately and avoid having to use a physical card. Activating the eSIM card is very simple, just follow these steps:

  1. Install the eSIM Download the Ubigi app, on its website you can check if the mobile phone you are using is compatible.
  2. Create an account Fill in the requested data and click on create an account.
  3. Add your data plan Choose the data plan that best suits your travel requirements and enjoy internet connectivity.

Ubigi also allows you to enjoy in-car connectivity. There are already several car companies that allow wifi on board thanks to Ubigi so you won't miss a thing when travelling by car. You can connect up to 8 devices creating a wifi hotspot to keep everyone in the car entertained and very useful if you are traveling with children.

The brands that are available and offer Ubigi connected cars at the moment are: Alfa Romero, BMW, Fiat, Jaguar. Jeep. Land Rover and Maserati.


Additional Ubigi services

Ubigi not only offers internet service via virtual cards, it also allows cars to be connected via wifi. Some car brands offer users internet connectivity through Ubigi, allowing up to 8 devices to be connected simultaneously while travelling, enabling a secure connection while on the road.

To suit all users and needs, it offers a wide range of plans, so you can choose the one that suits you best and always keep your passengers entertained. In addition, it comes pre-installed and is easy to recharge.

In addition, you will also be able to enjoy 5G connection in 31 countries. This higher speed is available at no extra cost, as long as the mobile phone you are using is compatible with this technology.


Ubigi FAQ

How to use Ubigi?

Using Ubigi eSIMs is very simple. Just download the app and choose the data plan you want to have while travelling abroad.

Can I share Ubigi data?

Certainly, gigabytes contracted with Ubigi tariffs can be shared. Whether you sign up for eSIM or use the connection in your car, you can share data. In the case of eSIM cards, you simply create a personal hotspot and share data with the people you choose.

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

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Roams UKRoams
Actualizado por Roams UK

Roams offers its advice on recurring-use services to enhance consumer savings. Its expertise is already valued by thousands of users, who trust Roams comparisons in different sectors to hire the best option.

Nadia Pérez
Edited and revised por Nadia Pérez