BT Mobile has both positive and negative reviews on services such as SIM only deals, and coverage. However, this is an opportunity for BT to continue to work on developing their customer service.
|Rate||Data||Calls||Coverage ||Price||Subscribe by|
|BT 100 GB||100 GB||Unlimited||EE||
|BT 100 GB Family SIM||100 GB||Unlimited||EE||
|BT 30 GB||30 GB||Unlimited||EE||
|BT 30 GB Data Family SIM||30 GB||Unlimited||EE||
|BT 20 GB||20 GB||Unlimited||EE||
|BT 20 GB Data Family SIM||20 GB||Unlimited||EE||
|BT 15 GB||15 GB||Unlimited||EE||
All BT Mobile deals have 5 million BT WIFI hotspots and 30-day money back guarantee and some deals offer free accessories such as a free JBL Speaker.
BT Mobile SIM only has had great customer feedback explaining how changing to a new plan offered more than enough data and minutes. Texts are unlimited so all customers will always enjoy that benefit.
One of the main problems that a SIM only deal can give customers is that it may offer lengthy plans, which means customers will not have the feeling of being flexible and changing their plans every month. This may be an issue for clients who prefer a MVNO or companies that offer flexible tariffs.
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The BT Mobile customer service team puts customers in charge of solving their own problem by having a link on the official BT mobile website that gives clients instructions on how to fix their problem.
The BT Mobile coverage review has some customers complaining about the quality of coverage and other clients explaining that the coverage is fantastic. However, the coverage can sometimes be out of BT mobile control due to other factors such as bad weather and thick walls within buildings.
BT Mobile reviews have great feedback in regards to the price and also being able to receive a £50 reward card. Also, they have the latest brands for mobile phones so BT customers will be happy.
Overall, this BT mobile review has established the importance of both having positive and negative comments and it all depends on how BT is prepared to deal with both the good and the bad feedback. BT Mobile still provides great service with SIM only deals, customer service and Coverage reviews.
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