What good and bad BT mobile reviews can do for the team

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Last update: October 3, 2023
Roams UK
Author: Roams UK
10 people have read this post in the last 12 months

BT Mobile has both positive and negative reviews on services such as SIM only deals, and coverage. However, this is an opportunity for BT to continue to work on developing their customer service.

Top mobile of BT
RateData Calls Coverage
PriceSubscribe by
BT 100 GBbt
100 GB Unlimited EE £30/pm
BT 100 GB Family SIMbt
100 GB Unlimited EE £60/pm
BT 30 GBbt
30 GB Unlimited EE £25/pm
BT 30 GB Data Family SIMbt
30 GB Unlimited EE £55/pm
BT 20 GBbt
20 GB Unlimited EE £20/pm
BT 20 GB Data Family SIMbt
20 GB Unlimited EE £50/pm
BT 15 GBbt
15 GB Unlimited EE £15/pm
Source: Roams, price comparison from the official information provided and/or advertised by the telco companies. Deals are shown for individuals de mobile deBT.Ordered by best deal. Final prices with VAT. Updated at October 3, 2023.

BT Mobile SIM Only Positive Review

All BT Mobile deals have 5 million BT WIFI hotspots and 30-day money back guarantee and some deals offer free accessories such as a free JBL Speaker.

BT Mobile SIM only has had great customer feedback explaining how changing to a new plan offered more than enough data and minutes. Texts are unlimited so all customers will always enjoy that benefit.

BT 30 GB
Minimun term: 12 months
Data 30 GB

Calls Unlimited
Total £25p/m
taxes included

BT Mobile SIM Only Negative Review

One of the main problems that a SIM only deal can give customers is that it may offer lengthy plans, which means customers will not have the feeling of being flexible and changing their plans every month. This may be an issue for clients who prefer a MVNO or companies that offer flexible tariffs.

The BT mobile customer service team helps you help yourself

The BT Mobile customer service team puts customers in charge of solving their own problem by having a link on the official BT mobile website that gives clients instructions on how to fix their problem.

BT 15 GB
Minimun term: 12 months
Data 15 GB

Calls Unlimited
Total £15p/m
taxes included

What can be wrong with the BT Mobile coverage?

The BT Mobile coverage review has some customers complaining about the quality of coverage and other clients explaining that the coverage is fantastic. However, the coverage can sometimes be out of BT mobile control due to other factors such as bad weather and thick walls within buildings.

The BT Mobile phones plans offer extra rewards

BT Mobile reviews have great feedback in regards to the price and also being able to receive a £50 reward card. Also, they have the latest brands for mobile phones so BT customers will be happy.

BT 30 GB Data Family SIM
Minimun term: 12 months
Data 30 GB

Calls Unlimited
Total £55p/m
taxes included

Wrap up

Overall, this BT mobile review has established the importance of both having positive and negative comments and it all depends on how BT is prepared to deal with both the good and the bad feedback. BT Mobile still provides great service with SIM only deals, customer service and Coverage reviews.

Your opinion counts

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

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Roams UKRoams
Actualizado por Roams UK

Roams offers its advice on recurring-use services to enhance consumer savings. Its expertise is already valued by thousands of users, who trust Roams comparisons in different sectors to hire the best option.

Nadia Pérez
Edited and revised por Nadia Pérez