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What good and bad BT mobile reviews can do for the team

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Roams UK

Roams UK Entry updated on Thursday, February 17, 2022

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BT Mobile has both positive and negative reviews on services such as SIM only deals, and coverage. However, this is an opportunity for BT to continue to work on developing their customer service.

Top mobile de BT
RateDataCalls Coverage
PriceSubscribe by
BT 100 GB
100 GB Unlimited EE £30/pm
More information
BT 100 GB Family SIM
100 GB Unlimited EE £60/pm
More information
BT 30 GB
30 GB Unlimited EE £25/pm
More information
BT 30 GB Data Family SIM
30 GB Unlimited EE £55/pm
More information
BT 20 GB
20 GB Unlimited EE £20/pm
More information
BT 20 GB Data Family SIM
20 GB Unlimited EE £50/pm
More information
BT 15 GB
15 GB Unlimited EE £15/pm
More information
Source: Roams, price comparison from the official information provided and/or advertised by the telco companies. Deals are shown for individuals and mobile of BT. Ordered by best deal. Final prices with VAT. Updated on Monday, May 16, 2022.
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BT Mobile SIM Only Positive Review

All BT Mobile deals have 5 million BT WIFI hotspots and 30-day money back guarantee and some deals offer free accessories such as a free JBL Speaker.

BT Mobile SIM only has had great customer feedback explaining how changing to a new plan offered more than enough data and minutes. Texts are unlimited so all customers will always enjoy that benefit.

BT logo
BT 30 GB
Móvil
Minimun term: 12 months
Data 30 GB

Calls Unlimited
Coverage
EE
Free BT Sport mobile & Free Extra Speed 4G
Total £25p/m
taxes included


BT Mobile SIM Only Negative Review

One of the main problems that a SIM only deal can give customers is that it may offer lengthy plans, which means customers will not have the feeling of being flexible and changing their plans every month. This may be an issue for clients who prefer a MVNO or companies that offer flexible tariffs.


The BT mobile customer service team helps you help yourself

The BT Mobile customer service team puts customers in charge of solving their own problem by having a link on the official BT mobile website that gives clients instructions on how to fix their problem.

BT logo
BT 15 GB
Móvil
Minimun term: 12 months
Data 15 GB

Calls Unlimited
Coverage
EE
Save with a Family SIM bundle, Free BT Sport mobile, Free Extra Speed 4G
Total £15p/m
taxes included


What can be wrong with the BT Mobile coverage?

The BT Mobile coverage review has some customers complaining about the quality of coverage and other clients explaining that the coverage is fantastic. However, the coverage can sometimes be out of BT mobile control due to other factors such as bad weather and thick walls within buildings.


The BT Mobile phones plans offer extra rewards

BT Mobile reviews have great feedback in regards to the price and also being able to receive a £50 reward card. Also, they have the latest brands for mobile phones so BT customers will be happy.

BT logo
BT 30 GB Data Family SIM
Móvil
Minimun term: 12 months
Data 30 GB

Calls Unlimited
Coverage
EE
Free access to over 5 million UK wi-fi hotspots, Roam Like Home in 47 destinations abroad, Get free BT Sport on your mobile
Total £55p/m
taxes included


Wrap up

Overall, this BT mobile review has established the importance of both having positive and negative comments and it all depends on how BT is prepared to deal with both the good and the bad feedback. BT Mobile still provides great service with SIM only deals, customer service and Coverage reviews.

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