What is iTalk Telecom?

What is iTalk Telecom?

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Last update: May 29, 2023
Roams UK
Author: Roams UK
3 people have read this post in the last 12 months

iTalk UK is a small broadband provider in the UK that aims to offer customers unlimited broadband with no hidden fees. iTalk is not the most popular broadband provider, but it has been around the United Kingdom for a long time.

What provider does iTalk UK use?

The best part about iTalk Telecom is that it uses the same network as most other broadband providers in the UK, which is the Openreach network.

Therefore, customers don't need to do anything when switching to iTalk unless they are switching from Virgin Media, as they have their own network.


iTalk UK Internet Speed compared to other broadband providers

The broadband speed for iTalk broadband deals are similar to almost every other provider in the UK except for Virgin Media.

The slowest iTalk Telecom broadband speed is 10Mbps average download speed, which can be compared to other providers in the UK and is still perfect for basic Internet usage such as Netflix, social media browsing or online shopping.

The Unlimited Superfast Fibre deal stands among some of the fastest broadband providers in the UK and is slightly slower than major companies such as Sky and BT.

Therefore, it shows that iTalk's Internet speed is good enough for any type of household in the United Kingdom.


iTalk Customer Experiences

Customer feedback is important as it gives potential clients an indication of how good that broadband provider is.

Trustpilot is an online platform for customers to give their reviews on companies in the UK.

iTalk Telecom UK has a 4.7 out of 5-star rating which, shows that iTalk takes pride in their customer service.

However, negative feedback is always appreciated as it allows iTalk to improve in areas they need to.


Customer Feedback

Some of the comments from customers are worth sharing, as it can give potential clients an idea of the positive and negative outcomes of iTalk UK.

For example, “Excellent service” or “Very good deal and customer service” this is great feedback and it will add more motivation for iTalk agents to continue to keep a high standard customer service.

Fortunately, there are only a few bad reviews and a recurring comment that stands out is “Can't connect to the router”, which can easily be fixed through the technical team of iTalk UK.

Overall, the iTalk customer service team does a great job to keep their customers satisfied, as it's showed through the Trustpilot rating.


What are the advantages of iTalk broadband deals?

First of all, customers won't pay any hidden fees, which means that the price clients see online when purchasing the broadband is a fixed price for the two-year contract.

Moreover, getting a free router always helps any household looking to save money, especially during the covid19 with people being made redundant.

But, the main benefit for which iTalk is mostly known, is the high standard customer service that the team offers for customers.


iTalk UK Broadband packages

There are four different iTalk Telecom broadband packages that offer a free £99 valued router.

The Unlimited Fibre Online Exclusive offers customers a free month when they sign up online; however, this is a special offer for a limited time only.

The Unlimited Broadband deal is described to be iTalk's best deal, as it is the cheapest.

However, the Unlimited Superfast Fibre package provides the fastest Internet speed and the Unlimited Fibre deal is recognised as iTalk's most popular plan.


What does Covid19 mean for iTalk?

Fortunately, iTalk will operate as normal and if clients have any enquires about any services they can do so over the phone, email or live chat. Sending complaints via post will have major delays due to the virus.


Conclusion

In conclusion, iTalk is a small provider in the UK but it offers a lot of benefits such as unlimited broadband, decent Internet speed and great customer service.

The prices are similar to most broadband providers in the UK so it really depends on what the customer wants out of their broadband.

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

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Actualizado por Roams UK

Roams offers its advice on recurring-use services to enhance consumer savings. Its expertise is already valued by thousands of users, who trust Roams comparisons in different sectors to hire the best option.

Nadia Pérez
Edited and revised por Nadia Pérez