There are so many different broadband providers available today, with seemingly amazing value for money. Let’s have a look at one of the leading providers, EE, and what broadband packages they can offer you.
EE's unlimited broadband is provided over the BT network, which means that it's widely available to households across the UK. They offer deals that combine mobile perks and even a TV service.
EE has five broadband packages - ranging from standard broadband to ultrafast fibre. Other important factors when researching broadband packages are reliability of their speeds and customer service quality.
EE first began launching its 5G service in May 2019. On the 29th of May 2020, they announced that 80 UK cities on the EE network had 5G service. As of 2021, EE 5G is rolled out in 125 cities and towns. According to their website, their 18-month Home Broadband plans start at £21.50 a month and offer average speeds up to 900 Mb/s with 5G.
|Package||Broadband||Contract lenght||Upfront price||Monthly Price|
|EE||Broadband||10Mb average unlimited||18 months||Free||£21.50|
|EE||Fibre||36Mb average unlimited||18 months||Free||£28|
|EE||Fibre Plus||67Mb average unlimited||18 months||Free||£32|
|EE||Fibre Max||145Mb average unlimited||18 months||Free||£41|
|EE||Fibre Max 300||300Mb average unlimited||18 months||Free||£49|
EE also offers a Smart Hub with all its broadband packages; a router with autosensing modems meaning it can only work with EE broadband lines.
It also provides their strongest wi-fi signal so far, with seven internal wi-fi settings and dual wi-fi bands.
Additionally, it also has lots of unique user-friendly features. For example, users can log in to the Hub manager from any laptop, PC or mobile and check who in the family is accessing the Hub and how much data they're using. This feature also allows parents to restrict wi-fi access to certain devices.
It has WPA2 encryption on both the 2.4GHz and 5GHz wi-fi bands for security. It also has a firewall enabled by default, and a wi-fi protected setup (WPS) button (safer than the old PIN methods).
In 2020, EE won a Customer Service award in Expert Reviews Best Broadband Awards. This is a big turnaround from their low rating in 2014 and 2015, when they were fined £1 million by Ofcom for poor customer service.
EE was named the UK’s fastest network last year, recording 42.6Mbps fibre speeds. EE has the highest 5G median download speed across the UK, of 134.7Mbps.
To check coverage in your area, have a look at EE’s Coverage checker.
The average download speeds will vary from house to house. Use EE's speed checker to find out exactly what's on offer nearby. The overall average speeds currently offered by EE are:
|10Mb with Standard Broadband||
|36Mb with a 4GEE Home Router||
|36Mb with Fibre Broadband||
|67Mb with Fibre Plus Broadband||
|145Mb with Fibre Max 1 Broadband||
The cost of EE's standard broadband package is around average. Most providers offer basic broadband at around £20 per month - the two big exceptions being BT (more expensive - and they charge a setup fee) and the Post Office (a lot cheaper).
On average, EE performs quite well in all areas; price, reliability, speed and performance are all in the mid-range, above average category compared to its competitors BT, Plusnet, TalkTalk and Virgin Media.
All in all, it’s pretty hard to find any disadvantages to EE broadband packages! The main thing to be aware of is that rural customers may not get the same coverage as city dwellers, and different areas may not be able to reach the fastest speeds as outlined by EE. Other than that, if you are already an EE mobile customer and you are happy with your provider, you may want to seriously consider EE as your future broadband provider!