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How to contact the iD Mobile customer service team

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Nadia Pérez

Nadia Pérez Post updated on Thursday, February 4, 2021

The iD Mobile customer service team is design to help solve your problems so if you have any complaints feel free to contact the iD Mobile customer service team. You can contact the iD Mobile customer service team by calling, emailing, Live Chat and also through Posts service.

What is the iD Mobile customer service number

It is normal to experience problems with any carrier of have enquires about services that mobile network providers offer in the UK.

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50GB Data Unlimited Mins
Mobile
Minimun term: Without permanence
Data 50 GB

Calls Unlimited
Coverage Three
50 Roaming Destinations
Total £20.00p/m
taxes included

iD Mobile like many other mobile network providers in the UK give their customers the option to call into the iD Mobile customer services team so they can help any problems or answer your questions.

The iD Mobile customer service number is 7777 and if you are calling from a iD phone than this call will be free so you don't have to worry about wasting your minutes.

However, if you are using a landline or another mobile phone network, then dial 0333 003 7777 and there will be a calling fee but the charges may vary so just be aware of this.

The iD Mobile customer service team is design to try cater to all your problems and questions so the iD Mobile customer service team operates for 11 hours a day Monday to Friday starting at 9am – 8pm.

On the weekend's iD Mobile is still available but only from 9am – 6pm, so if you have any complaints during the weekend on your days off iD Mobile will be open waiting to solve your problems or answer your questions.


Is an email to contact with iD Mobile customer service?

There a few ways to contact the iD Mobile customer service but obviously emailing is one of the traditional and most common ways of contacting a customer service team after using the contact number.

The email for iD Mobile customer service team is complaint@idmobile.co.uk which is mostly used for iD Mobile customers to make a complaint about a service that they are unhappy with.

When you do send an email to the iD Mobile customer service team you must include your full name, billing address plus your postcode and your iD Mobile number.

These are just a few easy instructions to help the iD Mobile customer service team to find your account and make sure that the iD Mobile customer service team is talking to the right person.

The iD Mobile customer service team will aim to deal with your complaint in five days and you will be kept in the loop as the iD Mobile customer service team will call you and keep you informed on an update with your problem. You also have the option to let the team know if you don't want them to call you.

iDmobile logo
50GB Data Unlimited Mins
Mobile
Minimun term: Without permanence
Data 50 GB

Calls Unlimited
Coverage Three
50 Roaming Destinations
Total £20.00p/m
taxes included

How can I make a complaint to the iD Mobile customer service team?

You will be please to know that iD Mobile welcomes your customer feedback I think they have acknowledged that they can use this as an opportunity make things right again.

The best part about iD Mobile customer service team is that there a lot of ways to contact the iD Mobile customer service to make a complaint so you can find which is the best contact method for you.


Live Chat

The fastest way to contact the iD Mobile customer service is the Live Chat option, which is a pop-up icon 'Chat to us' that you select on the iD Mobile website. This option is literally a platform for iD Mobile customers to explain everything and anything you want to say.

The iD Mobile Live Chat agents have the same operation hours as calling the iD Mobile customer service team:

  • Monday to Friday 9am – 8pm
  • Weekends 9am – 6pm

So, if you have any problems or questions about any iD Mobile services try and file your complaint through during these times and you should be looked after.


Post

If reaching out by Live Chat isn't what you want to do, then don't worry because iD Mobile still caters to customers who still like the real old fashion of contacting a mobile network provider to make a complaint.

If you have any problems and want to complain about iD Mobile services feel free to post a complaint to iD Mobile Ltd, PO Box 686, Salford M5 0PA.

The iD Mobile post must include your full name, billing address plus your postcode and you iD Mobile number and also your iD Direct Debit so that the iD Mobile customer service team can track down your account.

Please keep in mind that sending a post will take a lot longer to solve your problem then using the Live Chat option. So, it is up to you on how you want to make a complaint to the iD Mobile customer service team.

iDmobile logo
50GB Data Unlimited Mins
Mobile
Minimun term: Without permanence
Data 50 GB

Calls Unlimited
Coverage Three
50 Roaming Destinations
Total £20.00p/m
taxes included

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