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How do I contact the mobile customer service team?

Nadia Pérez

Nadia Pérez Post updated on Friday, December 11, 2020

The Sky mobile team has made it super easy for customers to contact the Sky Mobile customer service team by making it free for customers to contact the Sky Mobile customer service team, find out the best way to contact the Sky Mobile customer service team.

 

 

What is the SKY customer service number?

With Sky mobile there are so many services that they offer such as Sky TV, Sky Broadband, Sky Mobile SIM only, Sky Go, Sky Talk Sky Yahoo Mail, Sky Community and Sky coverage.

Therefore, Sky mobile has made it really easy for you to contact the right customer service team that deals with the exact problem you are calling for.

However, before you do decide to contact the Sky mobile customer service team via phone, Sky mobile has set up a way for you to solve your own problem so that you don't have to call the Sky customer service team.

For example, if you have a problem with your Sky mobile broadband then you can select the Sky Broadband on the Help webpage on the Sky mobile UK website and there would be a list of all the Sky mobile services including Sky Broadband.

Select Sky broadband or any of the Sky services that you are having problems with and there will be a step by step instructions of how to solve your problems.

This information goes into depth which shows that 90% of Sky mobile customers usually get the answer they are looking for in the online Sky guides.

Therefore, Sky customers should use the Help online guide lines in order to figure out their own problems with Sky mobile service.

But if you still want to contact the Sky mobile customer service team the main number is 0800 151 2747 (free to call) and 0344 241 1654 (cost- local rate) there are different contact number for all the other services but this is the Sky contact number for the Sky contact centers.

The Sky customer service operation hours are 8:30am – 11:30pm Monday to Sunday, so please be sure to call during working hours to get a response from the Sky customer service team.


More ways to contact the SKY customer service team?

As mentioned before that you can contact each Sky mobile service in regards to having them help you resolve a problem or even answer questions you have about the service.

Please remember that a 0800 number is free to call from all UK numbers including landlines and mobiles, a 03 number costs the local price so there would be a cost for 03 numbers.

Here is the list of different contact numbers:

Join Sky: 0800 151 2747

Sky Sales: 0800 151 2747

Sky Upgrade: 0344 241 1653

Sky Downgrade: 0344 241 0266

Sky Cancellations: 0333 202 2135

Sky Faults: 0344 241 1654

Sky Installations:0800 151 2747

Sky Engineer: 0344 241 4141

Sky TV: 0800 151 2747

Sky Broadband: 0800 151 2747

Sky Talk: 0800 151 2747

Sky Mobile: 0333 759 2883

Use any of these numbers to help you get in contact with any of the Sky mobile services that you want to contact and hopefully the Sky team can solve your problems and answer your questions.


How to make a complaint to Sky?

Sky Mobile understands that they are not perfect so they welcome Sky customers to make a complaint about any of the Sky services.

Therefore, to make a complaint it is really simple as you can call and write to the Sky mobile customer service team of each Sky mobile service you want to make a complaint about.

For the TV, Broadband and Talk Sky Mobile services the contact number is 03300 413 019 (03 numbers cost local rates) and if you want to write to them send your complaints to Customer Complaints team Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD.

To contact the Sky Mobile team dial 0333 759 2883 (03 numbers cost local rates) and to write the Customer Complaints team Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD which is the exact same address as contacting the Sky TV, Broadband and Talk team.

Also, if you have any programming complaints than you can contact the team by dialing 03442 410 265 (03 numbers cost local rates) and you can also email them on viewer@sky.uk.