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Lebara customer service: how to contact and complain?

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Nadia Pérez

Nadia Pérez Post updated on Tuesday, January 12, 2021

It is important to know the right ways to make a complaint because now a days there are so many ways you can contact a customer service team, Lebara mobile UK has several ways that allow you to express your feelings about a service and ask any questions you are unsure of with Lebara mobile UK.


What is the Lebara customer service number?

It is very normal for customers to have problems or have questions with any service and Lebara mobile understands that so it is important that we make it super easy for Lebara customers to contact our Lebara customer service team.

There are a few ways to contact Lebara Mobile customer service UK because depending what network you are with it may depend what type of network you have.

However, if you have a Lebara mobile number than the Lebara customer service number is 5588, which is a really short and simple number to remember and is only for Lebara mobile customers.

Lebara Mobile does offer the Lebara customer the opportunity to have international minutes so it is appropriate to have a contact number for abroad users. The number to call from overseas is +44 20 7031 0791.

Also, if you are calling from another network than you will be dialing the same number that you would if you were to call from abroad. Calls from both abroad and from another network will cost you but it will depend on what network operator you are using.

An important thing to know is that the Lebara mobile customer service team only operate between 9am to 6pm every day. If you are calling from abroad then you must realise that this is 9am to 6pm UK time.

Make sure you check your world clock to see what time it is in the UK if you are calling from overseas. So, if you have problem or any questions about any Lebara mobile services this is the way to contact the Lebara customer service team.


More ways to contact with Lebara customer service team?

Of course, contacting the customer service team through the phone is one of the most traditional ways but Lebara mobile customer service team has another way that is more suitable to the world we live in now.

Now the Lebara mobile customer service team can help you by having a chat online, Lebara UK customer service has a chat 'Live Help Online' feature so that customers can express their thoughts and enquires about any of Lebara mobile services.

Contact the Lebara customer service team Chat 'Live Help Online' between 9am to 5:30pm Monday to Sunday. Use this chat to express how your feeling about any Lebara service don't be shy.

If you aren't the type of person to call or chat online because you prefer the real old school way of contacting the Lebara customer service team than just send the Lebara customer service team a post.

Send your post to 7th Floor, Import Building, 2 Clove Crescent, East India Dock, London, E14 2BE, UK. This is the easiest way to write to the Lebara mobile UK customer service team and they will get back to you as soon as they can.

These are other ways to contact the Lebara mobile UK customer service team, so you can find which way best suits your style of contacting the Lebara customer service team.


How can I complaint to Lebara customer service team?

The Lebara mobile UK customer service team welcomes you to make complaints about any unsatisfactory feelings you have towards any Lebara mobile UK services.

The more positive or negative customer feedback the team gets the more improvements the team can make on certain services.

Most of the best ways to make a complaint have been explained in the same ways you can contact the Lebara mobile UK customer service team.

If you are using a Lebara mobile phone then dial 5588 or if you are using a different network or calling from abroad than dial +44 20 7031 0791 or landline 0207 031 0791.

You can use the chat online feature to make a complaint and even by post at 7th Floor, Import Building, 2 Clove Crescent, East India Dock, London, E14 2BE, UK.

Lastly, if you want to make a complaint by email than contact the Lebara mobile UK team through care@lebara.com and the team will get back to you as soon as possible. To make things a lot easier you can visit https://mobile.lebara.com/gb/en/contact-us for more info.


Lebara mobile Help

Before contacting the Lebara mobile UK customer service team it is important to familiarise yourself with the 'Help' page on the Lebara mobile UK website. This web page is designed to give you information about every Lebara UK services.

If you have any enquires or problems with Top up & Balance, Calls & Internet, Plan & Rates, Phone & Devices, Manage your Accounts and New Members, this page will give you all the information you need.

Therefore, it really isn't no reason to call the Lebara mobile UK customer service team as you have the opportunity to solve your problems by yourself.

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