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LycaMobile UK review: how good is the mobile provider

Roams UK

Roams UK Post updated on Tuesday, January 12, 2021

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If you had to put LycaMobile against the rest of the mobile network providers in the UK than you have to see where they stand out the most. LycaMobile does have the cheapest rates for international calling and is also the biggest MVNO mobile virtual network operator in the UK. It uses reviews on all their services to become a better mobile network provider.

LycaMobile reviews about their services

LycaMobile reviews is important for LycaMobile because it is an opportunity for LycaMobile as a company to grow and develop their services especially the Plans LycaMobile offers, LycaMobile customer service and the international service. Also, there is always room for improvement when it comes to the LycaMobile network coverage in UK.


How good are their plans?

LycaMobile UK offers 5 different types of plans, National, student, monthly, data and international. All these plans are catered to give the LycaMobile the best possible experiences so that customers are satisfied with the services LycaMobile offers.

Reviews on any of the plans that LycaMobile offers is always good for the company for example, if a customer is not happy with a LycaMobile student plan than LycaMobile can make the adjustments needed in order to fix the problem and prevent that problem from ever happening again.

Although if a LycaMobile customer is happy with a plan such as the LycaMobile monthly plan than LycaMobile can still use the positive feedback to build on the successful reviews as it will only make the LycaMobile monthly plan better.

All LycaMobile plans is a work in progress and is always looking for room to improve and be better.


LycaMobile customer service review

The most important review that LycaMobile should worry about is the customer service review because it reflects on how LycaMobile treats their customers.

The LycaMobile customer service team does its best to keep the customers happy by producing quality service through phone calls or any service that is required of the LycaMobile customer service.

If you are a LycaMobile customer there two ways to contact the LycaMobile customer service team which is really easy.

To contact the LycaMobile customer service team dial 322 if you are a LycaMobile customer, 0207 132 0322 if you are from another network and if you are calling from overseas dial +44 207 132 0322.

If calling in is not what you are after then you can email the LycaMobile customer service team on cs@lycamobile.co.uk and explain any problem you have with any service, also, use this platform to ask any questions about LycaMobile UK services.

Both calling and emailing are the best ways to contact the LycaMobile customer service team so use these methods and add your LycaMobile customer experience.


LycaMobile International Review

The international LycaMobile reviews will prove how good LycaMobile international deals are because LycaMobile offers the cheapest rates for international calling. LycaMobile specialises on international calling so you can find a lot of positive feedback about how cheap the rates are for LycaMobile international calling.

This will also relate to all the LycaMobile SIM only deals that involve international calling such as LycaMobile monthly plans, LycaMobile student plans and LycaMobile international plans.


Review about the network coverage in the UK

The LycaMobile coverage is connected to O2's network so that means that LycaMobile customers will have the same coverage as O2 customers.

The bad news is that LycaMobile's coverage is not as good as Three and EE but Three and EE does not have cheap international calling rates like LycaMobile does.

However, LycaMobile is better than Vodafone so that means LycaMobile customers will have a better coverage of the UK than Vodafone customers. This is mostly focussing on 4G LycaMobile, the 2G and 3G LycaMobile coverage is strong.

LycaMobile network speed compared to Three, EE and Vodafone is still pretty strong so LycaMobile customers can be happy with the speed LycaMobile offers.


Positive Reviews from customer on the internet

It is important to understand that having positive feedback from customers can always be used by companies to build on the success of a service.

For example, customer feedback on how a helpful, fast and good service from several customers is a good example of a customer's positive experience with LycaMobile.

Now LycaMobile customer service team can use this type of feedback to continue to keep the standard high consistently or find new ways to develop the customer experience.

This is how LycaMobile can become a better Mobile network in regards to adding more value to their customer service department.


Negative reviews from customers on the internet

Negative customer feedback can be looked at as a bad thing but if you use negative customer experience as a learning curve or an opportunity to learn from your mistakes then it be played to your favour.

A customer explaining how LycaMobile has the worst customer service in history is not a positive customer response for LycaMobile.

However, if the LycaMobile customer service team uses this type of feedback to track the customer and find out why they felt this way and try not to make the same mistake again.

Therefore, not only will the LycaMobile customer service team fix the problem but will also learn from the mistakes.

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