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The O2 customers service team understands that there are a lot of different O2 services and it is important for customers to be able to have different ways to contact the team and also how to make a complaint if a O2 customer is unhappy with a service.
O2 has a lot of different services and sometimes O2 customers have questions about these service or even problems, so it is important for the customer to be able to access the O2 customer service team easily.
However, because O2 have so many different services O2 has set up a customer service contact number for each service.
This means that when you decide to call about O2 pay monthly deals there is a number just for that specific service and it will speed up the process of resolving your problems or answering your questions.
The operation hours for O2 Pay Monthly customer service is Monday to Friday 8am – 9pm, Saturday 8am – 8pm, Sunday 8am – 6pm.
The operation hours for O2 Pay As You Go customer service is Monday to Friday 8am – 9pm, Saturday 8am – 8pm, Sunday 8am – 6pm.
The operation hours for the O2 Business customer service team is Monday to Friday 8am – 8pm, Saturday 9am – 5pm, Sunday 9am – 5pm.
From any phone – 08442 02 02 02 – 5p per min service charge plus your company's access charge
The operation hours for Joining O2 customer service is Monday to Friday 8am - 9pm, weekend 9am – 5pm.
Fortunately, for customers the O2 Travel Insurance is a 24-hour emergency services which is perfect for O2 customers who travel and need that insurance.
The operation hours for O2 Claims is Monday to Friday 8am – 6pm and if you have any further questions about O2 policy then dial 0844 463 02 02, Monday to Friday 9am -5pm.
This is the list of all the different O2 services, please remember that the operation hours are different for some of the O2 services, if you want a quick response then remember the times of when the lines open.
For most O2 customers calling is the easiest way to contact the O2 customer service team, however there are also other ways that you can contact the team so that you can have options if you decide not to call the O2 customer service team.
The O2 Live Chat is a new tool that O2 customer can have chat online with the O2 customer service team.
However, before you start the O2 Live Chat you must enter your name, O2 mobile number, and choose an option of what you need help with. This is to make things easier for the O2 customer service team to help you.
O2 still allows their customers to contact them the old fashion way by writing to the O2 team, so send your enquires or if you have problems to this address:
O2 Correspondence Team
PO BOX 694
Winchester
SO23 5AP
Therefore, these are two other ways that you can contact the O2 customer service team if you don't want to call the team.
O2 welcomes all complaints from customers because it allows the O2 customer service team to improve on the services that customers complain about.
From your O2 Mobile
From a landline
From abroad
To email the O2 customer service team you can send your email to the Complaint Review Service team at complaintreviewservice@o2.com and when you send your complaints be clear of what you are complaining about.
O2 customers can write to the Complaints Review Service at:
O2 Complaints Review Service
PO BOX 694
Winchester
SO23 5AP
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