This Community Fibre reviewshows that you’ll get fast and reliable internet connectivity from Community fibre’s broadband packages. They have excellent customer service too, amongst other things. We will talk about key aspects of this provider, and we will base our review on facts about the services.
Review about Community Fibre
Community Fibre is arguably one of the best London-based network providers. The high speed of their internet connectivity is one of the major reasons for this top spot.
Their services are truly “full-fibre” because they deliver internet connectivity to your home via their fibre cables, unlike other network providers who use the copper wires on the Openreach network shared by many other providers.
They also offer customers one of the best routers out there for free when they subscribe to their packages. These include Linksys Velop Wi-Fi 5 routers and the Linksys Velop Wi-Fi 6 routers.
Furthermore, they also supply you with mesh routers that help you provide internet coverage throughout a building with more than one room.
These routers guarantee an average speed of 10 Mbps in each room. The best part is that you’ll get free broadband coverage for three months in situations where you don’t enjoy this service.
Although all this sounds so nice, they’re available only to London residents.
Furthermore, while you can bundle TV and phone packages to your broadband services, you can’t enjoy services like NOW TV, Disney+, or Netflix.
Community Fibre’s broadband review
The following are three of community Fibre’s best-selling broadband packages. Their details are summarised below:
|Broadband Package||Price (24-Month Contract)||Average download/upload speed||Router Type||Expected Wi-Fi Speed|
|50 Mbps Fibre Broadband||£20/month||50 Mbps||Free Linksys Dual-band Wi-Fi router||50 Mbps|
|150 Mbs Fibre Broadband||£17.99/month||150 Mbps||Free Linksys Tri-band Wi-Fi router||150 Mbps|
|1000 Mbps Fibre Broadband||£25/month||920 Mbps||Free Linksys Wi-Fi 6 router||400 - 650 Mbps|
The packages summarised above are all delivered on community fibre’s exclusive fibre-to-the-premises network, making them extremely fast. They are also symmetric, indicating they have the same upload and download speeds.
On top of that, they are reasonably priced for the browsing speeds. Although, those packages are strictly broadband packages. You’ll have to incur additional costs to enjoy TV or call services.
However, you’ll get routers to facilitate the connection while they set it up.
Community Fibre review: TV service
You can bundle community fibre’s TV service to your broadband package for a little extra cost.
Most users have pointed out that it's not quite as robust as other TV packages. And, rightly so.
Community Fibre’s TV service doesn’t include Netflix, NOW TV, or Disney plus. However, it does grant you Freeview access, including channels like Premier sports.
Furthermore, you can pause and record live TV with the help of a US storage device.
If you’re subscribed to catch-up TV boxes like Amazon Prime, Britbox, or BT Sport, you can hook it up with the package and enjoy 4K video.
Community Fibre reviews: how good is their coverage?
Community Fibre’s coverage is superb within London. The network is highly reliable in most areas, and they have excellent customer support that works tirelessly to ensure that reliability.
Review Community Fibre’s installation process.
You can have full-fibre broadband installed in your home in two hours, between 8 AM to 5 PM, from Monday to Saturday.
Community Fibre will send engineers to your home who’ll run their fibre optic cabling through existing pipes or ducts under the road or pavement. The engineer will also study your home and environment to advise on the best position for the Mesh Wi-Fi router and the best route for the internal cabling.
They’ll show you their ID and will be wearing protective gear when they arrive.
Once you’ve agreed on the best routes and location, they’ll drill a small 6-8 mm hole in your wall. This hole is usually close to the balcony, window, or door. It is the entry route for the fibre into your home.
This is followed by mounting the Mesh Wi-Fi router, the modem, the fibre socket, and any other router you might have ordered at the optimal locations.
After setting it up, they’ll ensure it works perfectly by testing it with a fixed connection and Wi-Fi, connecting up to two devices simultaneously. They’ll give you your username and password and clean up any mess they might have made.
Review Community Fibre’s customer service.
Their customer service is arguably the best in the UK. This is partly due to their highly responsive live chat service and active social media channels.
You can also contact them over the phone between 8 AM and 10 PM on Mondays to Fridays and 9 AM to 7 PM on Saturdays and Sundays.
On top of that, their customer service supports multiple languages, including English, Arabic, Bengali, Spanish, Urdu, and Cantonese.