Check your speed on John Lewis Broadband and solve your connectivity issues
Check your John Lewis broadband speed by visiting the “John Lewis Broadband internet Speed Checker” on the official website. This is the guaranteed way to troubleshoot all speed and connectivity issues on the John Lewis broadband. This article will discuss different speeds available on all John Lewis broadband packages, line tests and how to upgrade your package.

Check your speed on John Lewis Broadband.
When you join up for John Lewis broadband services, change products, or relocate, they will provide a speed estimate for your line. Your estimate will be given as a range in Megabits per second (Mbps). Under typical conditions, your speed should be within this range.
You can find your speed estimations in the Welcome email sent to you when you sign up with John Lewis broadband.
Check your John Lewis broadband speed by visiting the “John Lewis Broadband internet Speed Checker” on the official website. This is the guaranteed way to troubleshoot all speed and connectivity issues on the John Lewis broadband.
If John Lewis cannot provide a speed equal to or greater than the Minimum Guaranteed Speed promised, don't hesitate to contact the support staff, and they will work with you to remedy the issue. In Ofcom's Voluntary Speed Code of Practice, more detail on what this entails.
If John Lewis is unable to fix your issue within 30 days, you have the option to quit without paying any early termination fees. If you want to do this, please get in touch with the Customer Options Team.
Check your broadband’s maximum speed with John Lewis
The maximum speed at which your router can connect to the Internet is your line speed, sometimes your sync speed.
Line speed can fluctuate over time and may alter each time you reboot your router. The distance between your home and the exchange or cabinet will have an impact, and temporary circumstances such as bad weather can damage the line's quality.
Because your line speed is significantly less susceptible to signal interference than your wireless connection within your home, it will always be faster than your real ('throughput') broadband speed. This is why, when you do a speed test over Wi-Fi, the results will always be lower than your line speed.
Check your maximum broadband speed by visiting the “John Lewis Broadband internet Speed Checker” on the official website.
Take a speed test on John Lewis Broadband.
To take a speed test on John Lewis broadband is quite easy to visit the John Lewis Broadband internet Speed Checker on the official website.
- Click on the “Go” button on the Ookla Speed Checker to check your John Lewis Broadband internet connection speed.
- Information on troubleshooting issues with your John Lewis Broadband internet connection is in the sections below the Ookla Speed checker widget.
What speeds does John Lewis Broadband offer?
John Lewis broadband offers three main broadband speed packages. They operate on the same concept as most other providers: regular ADSL internet and two fibre choices with varying speeds. You can find more information about each tariff below:
John Lewis Unlimited Broadband
One of the best things about John Lewis' broadband offering is that you don't have to pay anything to sign up. Unlike some other providers, John Lewis does not charge for set-up, installation, or delivery. Its base service includes nighttime and weekend calls to UK landlines and average connection speeds of up to 10Mb (approximately 1MB per second).
John Lewis Unlimited Broadband provides the following features:
- Avg 10Mb speed
- Router included
- Unlimited data usage
- Home phone line with free weekend and evening calls to UK landlines
- Free BullGuard internet security
John Lewis Unlimited Fibre
If the sound of fibre broadband and its superfast speeds appeals to you, this is John Lewis' entry-level service. It achieves an average transfer rate of 36Mb per second, which is almost 4.5MB per second. In general, John Lewis saves its most competitive price for ADSL, so before you commit, check out our pick of the finest fibre broadband plans.
John Lewis Unlimited Fibre has the following features:
- Avg 36Mb speed
- Router included
- Unlimited data usage
- Home phone line with free weekend and evening calls to UK landlines
- Free BullGuard internet security
John Lewis Unlimited Fibre Extra
Most individuals will be fine with 36Mb of fibre. However, for some houses where multiple people are trying to use the internet simultaneously, or when you wish to stream 4K movies and TV, the extra few pounds per month for Fibre Extra (66Mb average download speeds) may be a reasonable investment.
John Lewis Unlimited Fibre Extra comes with the following features:
- Avg 66Mb speed
- Router included
- Unlimited data usage
- Home phone line with free weekend and evening calls to UK landlines
- Free BullGuard internet security