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The best way to contact the Tesco Mobile customer service team

Nadia Pérez

Nadia Pérez Post updated on Tuesday, January 12, 2021

If you have any problems or questions about any Tesco mobile services the best way to contact the Tesco mobile customer service team is by phone and you can also reach out to the Tesco mobile customer service team with Tesco Mobile Live Chat. 

What is the contact number for Tesco customer service? 

Tesco offer a lot of different services that all customers will benefit from, so it should be easy for Tesco customers to be able to contact the Tesco mobile customer service team. 

Therefore, for all Tesco Mobile customers the Tesco Mobile customer service contact number is 1749 from any Tesco Mobile user and if you are using another mobile phone network or from abroad then dial +353 (0)89 420 0000. 

Tesco customers can use this number to contact the Tesco mobile customer service team for any urgent matters and the team will help you. 

Tesco mobile understands that customers will always have questions about Tesco mobile services, for example if you need to speak with a Tesco mobile customer service agent about a Tesco mobile SIM only deal then you can by reaching out to them. 

Also, if you have problems with Tesco mobile services then contact the Tesco Mobile service team because they will be able to help you solve your problems and get you back up and running within no time. 


Other ways to contact the Tesco customer service team

If you are not a Tesco mobile member then it is important to the right Tesco mobile customer service number to join Tesco mobile number. 

New Tesco mobile customers need to dial 089 4941000 to join Tesco mobile, however before you start calling you must learn the Tesco mobile customer service hours. The team will be available from 9.30am to 8.00pm Monday to Friday and 9.30am to 6.00pm on Saturday. 

Once you join Tesco mobile one of the ways you can contact the Tesco Mobile customer service team is through a Tesco mobile Live Chat. 

The Tesco mobile Live Chat is suited for the year 2020 because nowadays everything is being dealt with online via social media, lots of different messaging apps and just being online in general. 

The Tesco mobile Live Chat is design to help customers who need more information about any Tesco mobile services or need help to resolve problems with any Tesco services. 

The Tesco Live Chat option is available from 8am to 8pm Monday to Friday, the benefits of reaching out to the Tesco Mobile Live Chat team is that customers don't have to wait on line for a call and customers will have a faster response then a call. 

Also, customers can also reach out to the Tesco Mobile customer service team by contacting them via Twitter and Facebook, which is perfect for the youth of the UK. 

Tesco mobile customers can also contact the Tesco customer service team via email if they want to, all you have to do is fill in a Tesco Email form which requires you to fill on your name, number and why you are contacting the team and in 48hours you will get a reply. 

Therefore, these are different ways you can contact the Tesco Mobile customer service team and they will be able to answer your questions and solve your problems through the Tesco Live Chat and Tesco Mobile email. 


How to make a complaint to the Tesco Mobile customer service team

Tesco welcomes customers who have a complaint about any of their services because it allows them to improve on their services and make sure that future customers do not have any more problems. 

Therefore, what is the best way to make a complaint with the Tesco Mobile customer service team? Tesco customers can call in to the Tesco customer care advisors to get a quick response with their complaints. 

Tesco customers can dial 0345 301 4455 from your phone and if you are calling from your mobile then dial 4455, however, if you are a business Tesco mobile user then dial 0345 601 2448, to make a complaint. 

Tesco customers can also make a complaint by emailing the Tesco customer care advisor by sending a post to: 

Tesco Mobile Limited

Dumers Lane 

Radcliffe 

Bury

BL9 9QL

And hopefully the Tesco mobile customer care advisors will resolve your complaint, however if you are unhappy and feel that you need to take your complaint to the next level then you can send your complaint to the escalated complaints team. 

Tesco mobile customers should send their escalated complaints to:

Ombudsman Services: Communications 

PO Box 730 

Warrington 

WA4 6WU

Or phone 0330 440 1614.