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Community Fibre login: create and manage your BS account

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Last update: May 29, 2023
Fernando Carrillo
475 people have read this post in the last 12 months

Community Fibre login issues can be sorted on your online support account or by contacting the customer support team. This post will give information on logging into Community Fibre’s account. There isn’t much information on the topic, but we will try to explain how login and account management works.

How to log in to your Community Fibre

After creating it, you can log in to your community fibre account by navigating to the “Accounts Area” via the community fibre sign-in portal. The portal will request your login email and password details.

You’ll be able to log in once you provide these.


How to create your Community Fibre login account

You can create your community fibre online support account by navigating their Zendesk signup page.

You’ll be required to provide your full name and email via the online form. After filling out the form, you’ll be sent a welcome email to ensure you verify the account and can sign in.

Your community fibre online support account helps your open support tickets with the technical support team and keep track of them till they are resolved.


Problems with Community Fibre login

Common problems with community fiber login include not having a password after setting up an account. This issue is usually because you have forgotten the password.

If you have previously mailed the support staff, you already have an account, so it is advisable to enter your email address on Zendesk. The support staff will mail you the instructions to help you set up a password so that you can log in to your community fibre account.


Other ways to manage your Community Fibre account

You can manage your community Fibre account in many other ways, including the following:

Upgrading Your Package

You can discover all you need to know about upgrading your community fibre packages by contacting the Telesales team via phone call on the number: 08081966262.

Moving House

Figuring out what to do when moving houses can be daunting. However, community fibre’s support team can make it all the better if you reach out to them via their website as soon as possible. They’ll discuss the possible options with you before your move.

Transferring Your Account to Another Person

Community fibre permits transferring your account to another person. However, it would be best if you reached out to the support team for guidelines on seamlessly doing it. You can reach out to them via their website's “Contact us” page.

Receiving Your Fire Tablet

You’re expected to get your fire tablet in about a month after the installation has been made on your premises. You should get an SMS notifying you that it has been shipped when they ship it.

Asides from these specific situations, you should submit a request directly to the support team via the official website if you have any other complaints. You can also create your account by calling 08081966262 on Mondays to Fridays between 9 AM to 8 PM and 9 AM to 5 PM on Saturdays.


Frequently asked questions about the Community Fibre login

Numerous new and existing users encountering issues with the community fibre login ask the following questions frequently. The answers have been provided below if you have similar questions.

Does Community Fibre have an app?

Yes, community fibre has an app for your home phone service. The app is available for download on both the Apple app store for iOS devices and the Google Play Store for android devices.

After you get the app, you’ll get a welcome email specifying your login credentials. Your login username should include your CFL account number in your welcome email. The welcome email will also include a prompt that helps you set your password.

Furthermore, you can set the app to receive calls directed to your home phone line. All these call charges will be included in your monthly fee.

Can I change my billing details from my Community Fibre account?

You can change your billing details by contacting the customer service team via the “contact us” page on the community fibre account. You should get a link that lets you provide new billing details via SMS or email after you contact them.

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Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

Personas que han participado en este post:

Fernando CarrilloRoams
Actualizado por Fernando Carrillo

Fernando estudió Administración, Publicidad y Relaciones Públicas. Con más de dos años de experiencia en Roams, Fernando es experto en el asesoramiento sobre telefonía, tarifas de móvil e internet. Además, también es especialista en canales de televisión y las distintas ofertas que tienen los operadores con tv.

Laura Burón
Edited and revised por Laura Burón