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Contact John Lewis broadband: free phone number for customer support.

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Last update: October 20, 2023
Fernando Carrillo
30 people have read this post in the last 12 months

John Lewis broadband contacts are available if you have any John Lewis broadband problems or queries, you have a question about your Broadband contract, or you need some technical help with your router. This article will indicate how users can contact John Lewis Broadband to solve their problems.

Free contact numbers for John Lewis Broadband

To learn more about John Lewis broadband, call the free number John Lewis broadband telephone number 0800 022 3300 for customer service. You can also use this number if you require technical assistance or wish to file a grievance over your Internet service. By connecting to your account online, you can also submit a request. You can mail your questions or complaints to the following address:

The Balance at 2 Pinfold Street, John Lewis, Sheffield, S1 2GU.

You can use the directions in the table below to assist you quickly reaching the appropriate department on the John Lewis contact number.

John Lewis Broadband Department John Lewis Broadband Contact Number John Lewis Broadband Opening Hours
Billing 0800 022 3300 24/7
Technical Support 0800 022 3300 24/7
Sales 0800 022 3300 Monday-Friday: 8am-8pm Saturday: 9am-7pmSunday: 9am-6pm
Account and Queries 0800 022 3300 24/7
Order Updates 0800 022 3300 24/7
Moving Home 0800 022 3300 24/7 Upgrades 0800 022 3300 24/7
Cancellation 0800 022 3300 Monday-Friday: 9 am-5:30 pm

John Lewis customer service contact number

A great team is one of a successful business's best assets. The John Lewis broadband customer service is dedicated and passionate, but with any large organisation, there are occasions when the customer service staff could do with help from you, the loyal customer. John Lewis broadband help and support take many forms, including reading knowledge base articles and FAQs, visiting a local store to deliver a new router in person, or quietly managing Openreach's competence in first-time troubleshooting.

John Lewis Technical Support Contact Phone Number

For after-sale questions regarding an electrical or technological good, call John Lewis broadband at 0800 022 3300. To receive service more quickly, have your model number on hand. By calling this number, you can voice concerns or complaints about an electrical or technological item you bought from John Lewis. You can also contact them at John Lewis broadband email addresstechnicalsupport@johnlewis.com with questions or complaints.

John Lewis Account Queries Customer Service Contact Phone Number

Call the John Lewis customer service hotline at 0800 022 3300 if you have any questions, especially about my John Lewis account. My John Lewis is a membership card that enables you to maximise your shopping experience by receiving rewards and unexpected gifts. Additionally, it keeps a copy of each receipt you receive from stores and online safely and securely stored in your account.

John Lewis Broadband Live Chat

John Lewis Broadband's live chat feature is unavailable. The fact that John Lewis Broadband directs clients to its telephone support hotline shows how out-of-date it is, especially because many other broadband providers, like Italk, offer a live chat option to make it simple for customers to get assistance.

John Lewis's contact number for sales enquiries

Call the John Lewis customer service line at 0800 022 3300 if you have any general questions or trouble placing an order. You can also contact this number to voice your dissatisfaction with a product or service you received from johnlewis.com. You can also email them your inquiry. In this case, you will be prompted to select either johnlewis.com or the appropriate retailer from a dropdown menu. It would be beneficial to copy and paste any relevant URLs into your email if it is a question about a website. After receiving your email, the customer care team attempts to get back to you within 24 hours.

You can send your inquiries by mail to the following address in addition to dialling this John Lewis contact number and using their email contact form:

Client Services Johnlewis.com Sheffield, Selectapost 57, S97 3GL.

For postal complaints, send a letter to:

Department of Customer Relations John Lewis

Sheffield, Selectapost 57, S97 3GL

Post-Complain Customer Service.

You can email their Head of Customer Service at the head of customer service@johnlewis.co.uk if, after contacting the Customer Relations Department, You believe your complaint has not been addressed effectively. Alternatively, you can mail the following address:

John Lewis 171 Victoria Street, London, SW1E 5NN, Head of Customer Service

John Lewis Broadband Contact number for problems

In terms of customer service, John Lewis wants to be the best. However, mistakes can happen occasionally, and when they do, they want to make things right for you as soon as possible.

Suppose you have any John Lewis broadband complaints. In that case, you can reach out to us in the following ways to file a complaint:


If you're not satisfied with your service, the quickest method to let us know is to call us at (0800 022 3300, available 24 hours a day, seven days a week) and ask to talk with a customer support representative.

Web site's Contact Us.

Visit http://www.johnlewisbroadband.com/contact-us/contact-member.html if you'd prefer to write to us. Choose Raising a Complaint from the list of options under Customer Service and Billing (you'll need your account username and password to do this). A team member will review your complaint within five working days and provide a resolution.

As A Letter

Although it takes longer to respond in writing, kindly use the address provided below if you would rather do so. Include the service's postcode, account username, and phone number when making your complaint.

We will reply to your letter within ten working days of receiving it. Use one of the other ways above if you require a quicker answer.

Postal address:

John Lewis Broadband

The Balance

2 Pinfold Street


S1 2GU

Other ways to get in touch with John Lewis broadband

Users can contact John Lewis broadband on social media, especially

through John Lewis broadband Twitter @JohnLewisRetail.

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

Personas que han participado en este post:

Fernando CarrilloRoams
Actualizado por Fernando Carrillo

Fernando estudió Administración, Publicidad y Relaciones Públicas. Con más de dos años de experiencia en Roams, Fernando es experto en el asesoramiento sobre telefonía, tarifas de móvil e internet. Además, también es especialista en canales de televisión y las distintas ofertas que tienen los operadores con tv.

Laura Burón
Edited and revised por Laura Burón