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Origin Broadband Review

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Last update: May 29, 2023
Roams UK
Author: Roams UK
2 people have read this post in the last 12 months

Origin Broadband are an up- and- coming broadband provider based in Yorkshire. What do they offer and is there good deals for new customers?

Is Origin Broadband any good?

Origin broadband prides itself on being UK based- their team is located onsite in Yorkshire. Origin doesn't have as many extras as other providers, but if price and customer service are your main priorities, then Origin broadband might just be your ideal provider!

How fast is the Origin Broadband Fibre?

Origin broadband offers three different speeds – one ADSL and two fibre packages. The three speeds are standard for broadband packages and measure up to be more or less the same as those offered by most broadband providers.

Origin's cheapest plan is an ADSL line with average download speeds of 11Mbps and average upload speeds of 1Mbps. This sounds pretty weak, but it is plenty to support a small household of two or three casual users. It is fast enough to stream Netflix and to do most everyday things online.

Origin Superfast is Origin's entry-level fibre broadband plan. It offers average download speeds of 36Mbps and upload speeds of 9Mbps. If there are a few people in your household who all like to be online at the same time, and do more heavy lifting internet use, then fibre is what you need. Use Origin's coverage checker to see if you can get fibre in your area!

Origin Max Fibre gives you even faster speeds – 67Mbps download and 17Mbps upload. This should be enough bandwidth to keep you going even with quite a few of you using the internet or streaming at the same time everyday.

All of Origin's broadband deals come with 18-month contracts, but aside from a free router, they nothing in terms of add-ons or extras. Unique to other providers, Origin also offers pay upfront deals in addition to pay monthly deals.


Origin uses the Openreach telephone network, and like the majority of other providers, it offers fast fibre optic broadband deals with an average speed of 36Mb or 67Mb.

The speed of your service will depend on your phone line and distance from the exchange. You can quickly get an idea of what type of broadband is available by entering your postcode into the postcode checker on Origin Broadband's website. Packages will be filtered by location so you'll only see deals applicable to your area. When signing up for Origin you will be given an accurate speed estimate by the agent so you'll have a clear idea of what kind of performance to expect.


Origin is truly a budget provider. Compared to all of the other major providers, it truly is the cheapest option with most of its packages. Have a look at the tables below:

Origin Broadband cheapest package vs BT, Sky, TalkTalk, and Virgin Media

Origin Fibre (18Mb) BT Broadband (10Mb) / BT Fibre Essential (36Mb) Sky Broadband Essential (11Mb) TalkTalk Fast Broadband (11Mb) Virgin Media M50 (54Mb)
£20.99 £26.99 £25 £24.50 £28
Origin Max (67Mb) BT Fibre 2 (67Mb) Sky Broadband Superfast (59Mb) TalkTalk Fibre 65 (67Mb) Virgin Media M500 (516Mb)
£26.99 £31.99 £27 £24 £45.99

Customer service

Origin score fairly well with popular view sites like Trustpilot, with an average of 3.5 to 4 stars across the board. Unfortunately, Origin isn't covered by Ofcom's review of broadband provider customer service because of its size.

Origin Broadband's customer service is open:

Mon-Fri 08:30 - 20:30
Saturday 09:00 - 18:00
Sunday 10:00 - 16:00
Bank Holidays 09:00 - 18:00

Customers can use live chat or call 0330 024 17 77, where you will hear the following options:

Number Menu option
1 Switch to Origin
2 Check Order Progress
3 Contract Renewal
4 Cancel
5 Customer Service & Billing
6 Tech Support
7 Business
8 Any Other

Like Plusnet and Pop Telecom, Origin Broadband are based in Yorkshire and are proud of their local presence in the UK.

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

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Actualizado por Roams UK

Roams offers its advice on recurring-use services to enhance consumer savings. Its expertise is already valued by thousands of users, who trust Roams comparisons in different sectors to hire the best option.

Nadia Pérez
Edited and revised por Nadia Pérez