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Parental Controls are offered by many internet providers to offer security and safety for families while browsing online.
If you are a BT customer, their parental controls can help you protect your children from inappropriate content on the internet and control what they can access by filtering content online.
Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. These filters will also apply if you use your BT ID to log in to BT Wi-fi.
The key features of BT Parental Controls:
You can set up BT Parental Controls by logging into My BT on BT’s website. You'll find BT Parental Controls in the "My Extras" sections.
There are two ways to set up BT Parental Controls. It only takes 5 to 10 minutes.
When you set up your new Hub, you'll be guided through the installation. During the installation you'll be given the option to set up BT Parental Controls. Just follow the instructions.
You can get BT Parental Controls by accessing them through your My BT account.
It is easier to use a BT hub, however, if you don't have one, you can still use BT Parental Controls, but you must make sure that you are using BT DNS settings. You may need to check the instructions that came with your router for how to do this.
BT Parental Controls is managed through My BT using your BT ID. The only person able to turn off or change the filters is the account holder.
If BT Parental Controls are turned off, you'll receive an email to confirm this. If you believe that someone has obtained your details or you have shared your details, then we recommend changing your password. You can switch the filters back on from any device when you log back in.
To check if your BT Parental Controls are active you should:
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