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Glide Support: how to get in touch over the phone or by mail

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Last update: October 11, 2023
Fernando Carrillo
22 people have read this post in the last 12 months

Need to know how to reach Glide support? This article will show you how to get Glide customer care by phone or mail. It will give you customer care numbers and steps to access the Glide support centre.

Glide support: free customer service numbers

You can call 0333 666 5555 to speak to a customer care representative if you use a general account. For Glide students account users, please call 0333 123 0115 if you have issues using the Glide services or are facing some challenges with registration.

We advise you to use the Glide support centre and peruse articles related to your problems. This process will help you save time as customer care representatives may be busy attending to other customers.

Glide support for students

Customers of Glide students can reach Glide customer care service through one of the following three ways.

By phone

Call 0333 123 0115

By email

Send an email to studentsupport@glide.co.uk

By mail

Send your letters to:

Support Desk

Glide House

Ground Floor

Building 4

Windmill Road




BS21 6UJ

You can also reach Glide on Twitter @GlideStuHelp. You can check the live status of your service and chat with a customer care representative by logging into your Glide student account.

Contact Glide support for residential customers.

Residential customers can contact Glide through one of the following ways.

By phone

Refer to the table below to find Glide customer care numbers for different issues.

Problem Number to call
Support 0333 666 5555
Sign up 0333 240 9030
Payment 0333 240 8108

By email

Send an Email to Glide Email support at glide@glide.co.uk.

Fill out an online form.

Visit the Glide help centre and fill out an online form. You will need to provide the following

  1. Your full name
  2. Your email address
  3. Your phone number
  4. The question you'd like to get an answer to.

Glide support centre for landlords

The Glide support centre for landlords is a resource page for landlords and homeowners who use Glide. On this page, you will find a resource of information about common problems that glide landlords face and common solutions to these problems.

On the Glide support centre, you will find helpful articles on:

  1. Account Set Up
  2. Quotes/Pricing
  3. General Account Queries
  4. Energy
  5. Water
  6. TV Licence
  7. Broadband
  8. Bills
  9. Payments
  10. Meters
  11. Usage
  12. Account Closures, Summaries and Cancellations
  13. Glide Lite.

Other ways to contact Glide

You can reach Glide on their social media handles. The table below details their social media handles for different social media platforms.

Social media Handles Social Media Platforms
@GlideUK@Glide_Business@GlideStuHelp Twitter
Glide UK Facebook
Glide UK Linkedin
@Glidestudent Instagram

Frequently Asked Questions

How do I end my subscription to Glide?

You can ask for early termination by getting in touch with Glide. Please include all the necessary information, including your complete name, phone number, and the specifics of your cancellation.

Your opinion counts

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

Personas que han participado en este post:

Fernando CarrilloRoams
Actualizado por Fernando Carrillo

Fernando estudió Administración, Publicidad y Relaciones Públicas. Con más de dos años de experiencia en Roams, Fernando es experto en el asesoramiento sobre telefonía, tarifas de móvil e internet. Además, también es especialista en canales de televisión y las distintas ofertas que tienen los operadores con tv.

Laura Burón
Edited and revised por Laura Burón