Plusnet bills: how to pay online, by card and more
As a customer, you must know how to Pay bills on Plusnet using Direct debit and other methods recognized by Plusnet. This article looks at how to pay your bills on Plusnet, if it is possible to pay your Plusnet bill online, how to pay your Plusnet bill via card payment and how to handle billing problems on Plusnet.

How to pay your bills on Plusnet
It is easy enough to pay your Plusnet bills as a customer. Plusnet has created several channels for the comfort of its clients. Whatever service you currently receive with Plusnet, or even if you are a new customer, navigating payments is not as difficult as it may seem. Furthermore, you can explore various options based on your preference to make sure you pay your mobile or broadband deals easily, promptly and at your convenience.
Is it possible to pay your Plusnet bill online?
As earlier stated, you have a few options for paying your Plusnet bills. Paying your bills online is not exactly available on Plusnet. However, registering for the Direct debit option is the closest option to paying your Plusnet bill online.
Direct debit is an arrangement where Plusnet receives payments on your bills directly from your account each month. There is no need to give further permissions after you have set up a direct debit for your account. Your bill is calculated every month, and the payment is made each month automatically.
Note: To use this service, you must have an active Plusnet account and the login details available to you. You can follow these steps to set up a direct debit:
- Visit Plusnet's website
- Login with your account details
- Go to payment details
- Select 'Direct debit.'
- Enter your account details
Here are a few things to note:
- You will be debited monthly
- The direct debit account must be a UK-registered account number
- You should ensure the right amount is available in your account when it's time for payment
- Failure to make payments can result in your service being suspended
- You can have someone make the direct debit payments for you
- You do not need to modify your account details monthly
- Direct debit is the best way to ensure that you never miss a payment
- You can change your direct debit dates when you need to
- The money leaves your account five (5) working days after you receive your bills
Pay your Plusnet bill via card payment
Direct debit is the popular option for paying bills on Plusnet. While direct debit may be the best option for many users, you can make card payments instead. However, card payments are generally used for one-time payments but are also suitable for monthly payments if you prefer. Also, if you pay a bill due for direct debit with your debit or credit card, it does not stop the direct debit payment from going through. To avoid double charges, contact Plusnet when you need to change your payment method.
Follow these steps to pay with your Credit or Debit Card:
- Visit Plusnet's website
- Login with your account details
- Go to payment details
- Select 'Card Payments'
- Enter your card details
Here are a few things to note:
- You must keep your card details up to date
- Failure to make payments can result in your service being suspended
- Cards accepted include Visa, Delta, Electron, MasterCard, Switch or Maestro
- The money leaves the account on the date on your invoice
Billing problems on Plusnet
We will review possible problems with your Plusnet bill and the best options for resolving them
ISSUE | RESOLUTION |
Possible wrong billing |
|
To change bill date |
|
Direct debit fails |
|
Account Suspended |
|
Paying an Overdue bill |
|
Frequently Asked Questions about Plusnet Billing
How do I contact Plusnet?
Contact Plusnet on 0800 432 0200 from 8 am to 8 pm every weekday and on weekends.
How do I change my Payment method on Plusnet?
To change the account to be debited, log in to your Plusnet mobile account and go to 'payments.' Edit your account details, and you are good to go.