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WiFi and 4G calling on Virgin Media: what is it and how to enable it

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Last update: May 29, 2023
Fernando Carrillo
124 people have read this post in the last 12 months

Virgin Media WiFi calling is a feature available to Virgin's customers to ensure you get the best call service at all times. In this article, we will be answering whether Virgin Media allows WiFi calling, how to turn on WiFi and 4G calling on Virgin Media and the prices for WiFi and 4G calling on Virgin Media.

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Does Virgin Media allow WiFi calling?

Virgin Media WiFi calling package is an innovation from Virgin Media to ensure you are never stranded because of poor mobile connectivity. For users that are currently with Virgin Media, you already have access to a 4G or a 5G network; this is what you need to enjoy WiFi calling. Also, if you are ever in a place where your mobile network is poor, and you need to make a call or send a text, you can use WiFi calling to make the call.

This service comes with no extra activation fee for users already with Virgin's 4G or 5G connection.


How to turn on WiFi and 4G calling on Virgin Media

Virgin Media designed WiFi and 4G calling to resolve complaints of poor mobile connectivity. With innovations in the internet connectivity industry, you can get a WiFi connection almost anywhere in the United Kingdom (UK). WiFi calling is available to all Virgin Media's customers on any Pay monthly plan. However, Virgin Media does not guarantee that your phone will be compatible with WiFi calling. You can verify your phone's compatibility and then turn on WiFi calling in the following steps:

  • Turn on your phone's WiFi.
  • >Go to your Mobile settings.
  • Turn on the WiFi calling.
  • Make your calls and send texts as usual.

This service is available at any location where you have WiFi connectivity. It is useful for saving costs and also for ensuring stronger connections when you make your calls. You can also use this option to contact Emergency lines when your mobile signal is not strong.

Some phone brands that enable WiFi calling are Apple, Samsung, Sony, Oppo, Xiaomi, Huawei and Vivo. Do note that these services are generally available on their newer models.


Prices for WiFi and 4G calling on Virgin Media

4G and WiFi calling is charged together with your normal monthly bill for data at the same rate. As a result, there are no extra charges and no hidden charges. With these packages, you can be sure you are eligible to enjoy WiFi calling with no set-up fee. Please note that this is not a comprehensive list of Virgin Media's broadband packages. Some of the best broadband pay monthly deals you can get to enjoy WiFi calls are listed below.

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Broadband plus Phone
  • The monthly cost of £25
  • Download speed of up to 132 Megabits per second (Mbps)
  • Eighteen (18) month contract
  • Set up fee of £9.99
M50 Fibre Broadband
  • The monthly cost of £56
  • Download speed of up to 362 Megabits per second (Mbps)
  • Eighteen (18) month contract
  • Set up fee of £9.99
  • For HD streaming and Gaming
Bigger Bundle
  • The monthly cost of £69
  • Download speed of up to 362 Megabits per second (Mbps)
  • Eighteen (18) month contract
  • Set up fee of £9.99
  • M350 Fibre Broadband, Weekend chatter & 190+ TV channels
Ultimate Volt Bundle
  • The monthly cost of £85
  • Download speed of up to 1130 Megabits per second (Mbps)
  • Eighteen (18) month contract
  • Set up fee of £9.99
  • Gig1 Fibre Broadband, 230+ channels with Entertainment, Anytime chatter, Netflix Standard + O2 sim
Big Bundle
  • The monthly cost of £33
  • Download speed of up to 362 Megabits per second (Mbps)
  • Eighteen (18) month contract
  • Set up fee of £9.99
  • M350 Fibre Broadband, Weekend chatter & 100+ TV channels
Bigger Volt Bundle
  • The monthly cost of £45
  • Download speed of up to 516 Megabits per second (Mbps)
  • Eighteen (18) month contract
  • Set up fee of £9.99
  • M500 Fibre Broadband, Weekend chatter & 190+ TV channels + O2 sim

Frequently asked questions about WiFi calling on Virgin Media

Do I need to change my hub to use WiFi calling on Virgin Media?

A new hub is not a necessity to get WiFi calling on Virgin Media. Activate the option on your mobile's WiFi setting.

What do I need to use 4G calling on Virgin Media?

You do not need additional equipment to use WiFi calling on Virgin Media. Ensure you are on an active Pay monthly plan and will be eligible for WiFi calling. Also, check that your phone is compatible with this service.

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Our methodology
Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

Personas que han participado en este post:

Fernando CarrilloRoams
Actualizado por Fernando Carrillo

Fernando estudió Administración, Publicidad y Relaciones Públicas. Con más de dos años de experiencia en Roams, Fernando es experto en el asesoramiento sobre telefonía, tarifas de móvil e internet. Además, también es especialista en canales de televisión y las distintas ofertas que tienen los operadores con tv.

Laura Burón
Edited and revised por Laura Burón