BT Virus Protect: The Antivirus Protection Service by Norton

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Last update: October 3, 2023
Roams UK
Author: Roams UK
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BT Virus Protect is the product of a collaboration between BT and Norton, a leader in the cyber security market. This post will discuss BT's antivirus software and how to get it, set it up, and manage it.

What is BT Virus Protect?

BT Virus Protect is a freemium antivirus program for BT Broadband subscribers that protects Android phones and tablets from viruses, spyware, and other malware while utilising the most recent anti-theft capabilities.

Some of its features include;

  • Protects your Android phones and tablets in real-time from viruses, ransomware, malware, spyware, and other internet threats.
  • It monitors and assists you in the blocking of unauthorised traffic, as well as the protection of your financial and personal information when you browse online.
  • Protects your device and personal information against fraudulent websites that download trojans, ransomware, and other online threats.
  • It offers Safe Search, a search tool focused on internet security that delivers a real sense of security by informing you if a site is possibly harmful - before it's too late.
  • It also offers a Safe Web, which contributes to a more secure manner of browsing, searching, and shopping online. It analyses websites you visit to detect viruses, spyware, malware, and other cyber threats and assigns them a safety grade before you access them.

Is BT Virus Protect free?

BT Virus Protect is a freemium antivirus tool for BT Broadband customers that uses the latest anti-theft features to shield Android smartphones and tablets from viruses, spyware, and other malware. As a freemium programme, customers who use the free version cannot access all BT virus protect's features until they subscribe to the premium package.


How to get BT Virus Protect?

Follow the steps listed below to use BT virus protect on various devices.

From the BT App

Please keep in mind that you need to have the My BT app downloaded to your smartphone. Then follow these steps;

  • Access the My BT app.
  • Choose Your Products from the bottom navigation bar.
  • Click Broadband
  • Scroll to Manage security settings.
  • Scroll to BT Virus Protect.
  • On BT Virus Protect, click Activate. The status will after that be 'Manage.'
  • To begin installing BT Virus Protect on your device, select Manage.

From Google Play Store

Please remember that you must install the Google Play app on your smartphone.

  • Install BT Virus Protect by searching for it in the app store.
  • Sign the End User License Agreement (EULA)
  • To activate the account, open the app and log in with your My BT credentials (username and password) – you'll only need to do this once.

What if there is no License?

The app will ask you to subscribe if no license is available. Sign in with your BT credentials (username and password) to create your entitlement.

It'll take you to the My BT home page, where you will;

  • On the menu bar, click Your Security.
  • On the BT Virus Protect tile, click Switch to Norton.
  • Select Activate if you are about to use BT Virus Protect for the first time.

At this stage, you open the app and log in using your BT credentials (username and password).


Download BT Virus Protect: app for Android and iPhone

BT Virus Protect is just for Android devices and desktop computers running Windows.

But here is how to download it for Android devices:

  • Install BT Virus Protect by searching for it in the app store.
  • Sign the End User License Agreement (EULA)
  • To activate the account, open the app and log in with your My BT credentials (username and password) – you'll only need to do this once.

How To Manage BT Virus Protect Software

Follow the steps listed below to manage the BT virus protect software effectively from all your devices.

  1. Log in to the My BT app.
  2. Select Your Products in the bottom menu bar.
  3. Select Broadband.
  4. Scroll down to Manage security settings.
  5. Scroll down to BT Virus Protect.
  6. Select Activate on BT Virus Protect. The status will now become Manage.
  7. To begin the installation process on your device, click Manage.
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Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

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Laura Burón
Edited and revised por Laura Burón