BT mobile offers Wi-Fi calling for its customers; however, there are a few things customers must know before they can get the Wi-Fi calling service, such as having the latest update for their smartphone.
What is BT Mobile Wi-Fi Calling?
Wi-Fi calling allows people to make and receive video and voice calls, using a Wi-Fi connection over the regular cell one.
If a customer is on a call using an online app and she or he is in a building with thick walls, this might cause their phone to lose connection or have a weak signal. Nevertheless, this won't happen if they can automatically connect to the building's wi-fi if the building has wi-fi then it'll automatically reconnect.
It is the same for being on a call using wi-fi, the call will automatically switch from Wi-Fi to a 4G network without having to end the call.
What you need to know for Wi-Fi calling
Before getting all excited about Wi-Fi calling, there are some things that members must do in order to get Wi-Fi calling, such as get a phone that is able to access this service.
Wi-Fi calling comes included on most of the most recent devices. Nevertheless, you must make sure that:
- You have an HD Voice capable device, able to use Wi-Fi calling.
- You have the Wi-Fi calling option activated.
Apple iPhones and Android smartphones are capable of Wi-Fi calling. In order to learn how to activate Wi-Fi calling, follow these three easy steps:
Activate Wi-Fi calling on iPhone (iOS):
- Make sure you have the latest software update – Settings > General > Software Update
- Settings – Phone Wi-Fi Calling (make sure you turn on the Wi-Fi calling)
- Check the top of your iPhone for the BT Wi-Fi Call icon
Activate Wi-Fi calling on Android:
- Go to settings on your phone and make sure that you have the latest software
- Wi-Fi Calling option > Call Settings menu
- Check at the top of the phone for the BT Wi-Fi Call icon
To help you get an idea of what a classifies as a compatible mobile phone, here is a list of the iPhone and Android mobile phones that are compatible:
- iPhone 5S
- iPhone 6 & 6s & 6s Plus
- iPhone 6 Plus
- iPhone SE
- iPhone 7
- iPhone 7 plus
- iPhone 8
- iPhone 8 Plus
- iPhone X
- iPhone XR
- iPhone 11
- iPhone 11 Pro
- iPhone 12
- iPhone 12 Pro
- iPhone 12 Pro Max
- Samsung Galaxy S9 & S9+
- Samsung Galaxy Note S10 & S10+
- Xiaomi Redmi 7A
- Xiaomi Redmi 7
- Xiaomi Redmi 7 Pro
- Xiaomi Redmi Y3
- Realme X2 Pro
- Nokia 6.1 Plus
- Nokia 7 Plus
- Nokia 7.1
- Nokia 8.1
- Nokia 8 Sirocco
- Nokia 9 PureView
Does Wi-Fi call cost extra?
The best part about Wi-Fi calling is that it is free and customers don't need to download an app because Wi-Fi calling works behind the scenes, just make sure that the smartphone phone is compatible.
The calls made over Wi-Fi don't use any data allowance of your current plan. However, the Wi-Fi network you are using may be applying charges in order to access it.
Nevertheless, you must have in mind that voice calling consumes around 1 MB/minute of data and 1-minute video call can use up to 6 to 8 MB of data (the actual data usage may vary depending on the device).
Wi-Fi calling is a good way to save money on data plans because clients don't have to use any of their data.