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Plusnet PAC code: what it is and how to request it

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Last update: May 29, 2023
Fernando Carrillo
37 people have read this post in the last 12 months

Obtaining a Plusnet PAC code makes it very simple to keep your current phone number when you want to leave Plusnet for another provider. This article will explore how you can easily get a PAC code from Plusnet and how to get a PAC code when you want to join Plusnet.

More info

What is a Plusnet PAC code used for?

PAC is an acronym for Porting Authorization Code. A Plusnet PAC code enables you to keep your current phone number when switching service providers. You must provide your Plusnet PAC code when you want to switch your number from Plusnet to another service provider.

How to request a Plusnet PAC code

You'll need to request a PAC code from Plusnet if you're leaving Plusnet Mobile to join another mobile network. You can request a PAC code from Plusnet by doing any of the following:

  • Online: Log in to the Plusnet Mobile account website to obtain a PAC Code from Plusnet. After logging in, go to Account Details then Transfer your mobile account and Thinking of leaving.
  • Text Message: You can receive a Plusnet Mobile PAC Code via SMS. Texting PAC can obtain a Plusnet PAC Code to 65075.
  • By Phone: A Plusnet PAC Code can be obtained by calling Plusnet Mobile. Dial 500 on your Plusnet mobile phone to do this. You can also use any other phone to call 0800 079 1133. Also, calling during Plusnet's business hours is advised (Monday-Friday 7.30 am-8 pm, Saturday 7.30 am-8 pm, Sunday 7.30 am-4 pm).

Obtaining a Plusnet PAC code is free, and it is your legal right to do so. Please note that the PAC code sent to you by Plusnet should begin with TSL and be nine digits long (e.g., TSL 123 456 789).

When do you need your Plusnet PAC code?

As stated earlier, you will need a Plusnet PAC code if you wish to leave Plusnet and keep your current phone number. Consult the above section to learn more about obtaining a PAC code from Plusnet.

Use your Plusnet PAC code if you are leaving.

A Plusnet PAC code is usually valid for 30 days, so once you've obtained a PAC code from Plusnet, be sure to give it to your new provider so they can transfer your mobile number before it expires. The transfer usually happens one or two days after you have provided them with your PAC code.

If you fail to give Plusnet a 30 days notice to terminate your contract before or when you request your PAC code, they will continue to provide services until your mobile number is transferred to your new provider. Then you'll be required to pay all the necessary fees during that period. Plusnet will no longer provide you services as soon as your mobile number changes.

Switching to Plusnet: do I need a PAC code?

You will require a PAC code if you want to switch to Plusnet. Text PAC to 65075 to request a PAC code from your provider. You should receive your code in about 60 seconds or later.

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Roams offers a free information and comparison service, which tries to help anyone find the product that best suits their needs. To ensure that the data presented is correct, extensive market research and product analysis is carried out. Our database of mobile phone and internet rates is updated every day. The content is frequently reviewed by a team of writers with previous experience and/or specific training in telephony.

Personas que han participado en este post:

Fernando Carrillo
Actualizado por Fernando Carrillo

Fernando estudió Administración, Publicidad y Relaciones Públicas. Con más de dos años de experiencia en Roams, Fernando es experto en el asesoramiento sobre telefonía, tarifas de móvil e internet. Además, también es especialista en canales de televisión y las distintas ofertas que tienen los operadores con tv.

Nadia Pérez
Edited and revised por Nadia Pérez